Terms of service
Last updated 9 October 2026
The service
TurnBot checks documents you send on WhatsApp and returns a similarity report and an AI writing report as PDF files. You choose between Turnitin official reports and in-house engine reports for each document. By messaging TurnBot you agree to these terms.
Your account
Your WhatsApp number is your account. Your balance, purchases and reports belong to that number. Keep access to it: we cannot move a balance to another number without proof that both numbers are yours.
Checks
- Each document you have checked uses one check from your balance.
- Checks are valid for the period shown when you buy them. Checks that are not used by then expire.
- If a report cannot be produced, the check is returned to your balance automatically.
Payments and codes
Prices are shown in the chat before you pay. Payments are made on a secure checkout page or to a crypto address shown in the chat; checks are added once the payment is complete. For crypto, send the full amount shown, including your wallet or exchange fee. Codes from resellers are sold by the reseller, and questions about them go to the reseller first.
Acceptable use
- Only send documents you have the right to submit.
- Do not use automated tools to send messages or files to TurnBot, and do not resell access to the service.
- Do not try to disrupt the service or access other users' data.
We may limit or suspend a number that breaks these rules.
Reports
Similarity and AI writing reports are aids to your own judgement, not a verdict on a document. We do not promise any particular score, and how a report is used by a school or another party is outside our control.
Availability
We work to keep TurnBot available at all times, but checks can be delayed by maintenance, heavy load or problems with WhatsApp or other services we depend on.
Liability
To the extent the law allows, our liability for any check is limited to the amount you paid for it.
Changes and contact
We may update these terms; the date at the top shows the latest version. Questions go to [email protected].